Real Results for
Real Organizations
Five documented engagements across HCBS operations, business crisis advisory, startup launch planning, and federal proposal development.
Representative outcomes from prior engagements. Results vary based on organizational size, implementation, resources, payer requirements, leadership engagement, and other factors. Past performance does not guarantee future results.
The following reflects advisory engagements and executive leadership work undertaken by Oscar Kaunda across consulting roles and organizational leadership. All organizations are anonymized to protect confidentiality. All work complied with applicable confidentiality obligations at the time of engagement.
01
Indiana HCBS Organization — CQL Accreditation & Claims Crisis
Medicaid-funded HCBS provider · Multi-county Indiana operation · 150+ individuals served · Large direct support workforce
What We Did
- Led comprehensive CQL accreditation preparation — Master ISP QA Table mapping all 60 programs to CQL Basic Assurance Factors 1–10
- Achieved 100% coverage of Factor 8 (Positive Services) — every program confirmed person-centered
- Built 3-month data collection system timed to the CQL visit
- Led BDS investigation response — full corrective action plans with measurable timelines
- Recovered $50,000+ in UHC held claims via FSSA/Medicaid Ombudsman escalation
- Implemented dual-platform training compliance (SyraHealth + Relias) and 12-month leadership program
02
Indiana Homecare Agency — Business Crisis Advisory
Medicaid homecare agency · Solo founder · Indiana
What We Did
- Conducted business valuation — identified significant undervaluation in $30,000 acquisition offer
- Advised against acquisition and developed equity retention and recovery strategy
- Analyzed investor agreement (28% equity / $33,000) and operating agreement for structural risk
- Developed LLC taxation training — quarterly estimated taxes, business deductions
- Corrected employment policies for Indiana wage law compliance
- Repositioned marketing around ASL-fluent competitive differentiator
03
Residential Disability Services Provider — Billing Systems & Compliance
CARF-accredited residential disability services provider · Indiana
What We Did
- Built billing reconciliation template integrating consumer time documentation with QuickBooks payroll
- Designed quality control checkpoints and error reduction protocols
- Created 7 CARF-compliant job descriptions: Program Director, Program Manager, QC Manager, Office Manager, Day Program Manager, House Manager, DSP
- Developed Tier 2 Wellness Plan meeting Indiana BDDS requirements
- Conducted group home feasibility analysis with revenue modeling and go/no-go roadmap
04
Residential Services Startup — Group Home Feasibility Analysis
Property owner evaluating residential disability services startup · Indiana
What We Did
- Revenue modeling — SGL (~$100,000/year per person); CRMNF behavioral (~$703/day)
- Competitive landscape analysis — LOGAN, Corvilla, ADEC, Dungarvin, local independents
- Property readiness framework — life-safety, ADA accessibility, bedroom sizing, zoning
- Regulatory pathway analysis — ICF/IID vs. HCBS waiver models
- Go/No-Go recommendation with full implementation sequencing
05
DHA OSBP — $5M+ Federal Proposal Development
Department of Defense — Defense Health Agency, Office of Small Business Programs
What We Did
- Developed complete FAR-compliant federal technical proposal package
- Technical narrative, staffing plan, and full transition strategy
- Quality assurance framework and compliance matrix alignment
- Redacted and unredacted $5M+ pricing structure for submission
- Established enterprise-ready federal proposal infrastructure for future bids
Ready to become the next success story?
Schedule a 30-minute discovery call and let's discuss your challenge.